[SignalZero]

Played hardball with Direct-TV... Told them I was canceling unless they gave me an offer I couldn't refuse. 4 phone calls later and a ton of negotiating, I got a free HD DVR, new dish, Free Super Fan and $10 off my bill per month for a year. Watching Football in style this season!

[tommypulvirenti]

what did you say, I ask for a plain DVR and they pretty much told to go to hell. I've been with for 5 years now. any tips would be greatly appreciated.

[S-Dubb]

Holding them at gunpoint always works for me.

[cworth27]

The only way to get a great deal like Ron is to pretty much act like a jerk and be real agressive multiple calls helps as well otherwise you won't get shit. NICE WORK RON!!!

[S-Dubb]

The only way to get a great deal like Ron is to pretty much act like a jerk

Thats easier for some to do then others. Ron seems to be a pro in the department.

[Amen]

I canceled them about 2.5 years ago because they were trying to charge me $300 to LEASE their HD DVR box. I threatened to leave, they didn't care. So I went to Time Warner who was giving HD DVR's for free.

They had some nerve too. I had three or four different calls and I discussed, at length, what day I should terminate service as to avoid incurring any fees. A month later, I get a bill for $129 for voiding my contract. This was something I spoke about with different reps to make sure WOULDN'T happen, and they tried charging me anyway.

I didn't pay them shit. Cutting off my nose to spite my face as they've reported that to collection agencies. But as far as they're concerned, I'm dead.

sure, I miss the NFL Network.. a lot. But fuck weak signals on rainy days.

[JeTAtTacK]

Ron,

I thought for a moment you got something better than me! The department you spoke to was “The Retention Department, just say you want to cancel and they can make things happen LOL! Anyway, not to stomp on anyone shoes here but I have never paid for SuperFan (Always Free), as for the $10.00 a month for a year, I have that and an extra $10 for having AT&T Bundle = Total $20.00 Off. The HD/DVR, I get a free one every year… just tell them to renew your contract and you’ll get a new one for free. Of course it’s not yours but I’ll take a leased receiver anyday. If you ever want to upgrade to HD, just tell them that your interested and you’ll get the Dish at no cost. Honestly, there’s nothing like SuperFan/Supercast, and now with the new DirecTV Supercast for mobile and watching every Jets game live on my iPhone I won’t ever miss a beat!

Jetattack

[SignalZero]

what did you say, I ask for a plain DVR and they pretty much told to go to hell. I've been with for 5 years now. any tips would be greatly appreciated.

Simple, when the recording asks you why you called, say retention department and reason - cancellation. When you get them on the phone keep working them until you get the best offer you can get. What would you like to get from them?
What don't you have now?

[azjetfan]

I switched from Direct tv to dish network. I am very happy. I was paying more and getting less with Direct. I had the basic package with no HD now I have twice as many channels and HD and pay less than $70 per month. With Direct if it rained or any weather moved in, the Direct would freeze. I have had zero picture problems with Dish. I do miss the NFL package but I will never go back. The customer service I recieved with Direct was horrid. I laugh everytime i see there commercials.

[azjetfan]

I canceled them about 2.5 years ago because they were trying to charge me $300 to LEASE their HD DVR box. I threatened to leave, they didn't care. So I went to Time Warner who was giving HD DVR's for free.

They had some nerve too. I had three or four different calls and I discussed, at length, what day I should terminate service as to avoid incurring any fees. A month later, I get a bill for $129 for voiding my contract. This was something I spoke about with different reps to make sure WOULDN'T happen, and they tried charging me anyway.

I didn't pay them shit. Cutting off my nose to spite my face as they've reported that to collection agencies. But as far as they're concerned, I'm dead.

sure, I miss the NFL Network.. a lot. But f*** weak signals on rainy days.

When I cancelled they said I owed them money as well. They were wrong. I had to call a lawyer. As soon as that happenned they figured it all out. I then cancelled and they keep mailing me info to come back but there is no way in hell I will ever go through that again. See ya later Direct TV AKA scam artists.

[azjetfan]

OK now that I have myself all pissed of again about this again, I would like to say I only hate 1 thing in life and its direct TV. I would rather see the Patriots win 5 more SBs than ever have to deal with this POS company again. I am going to start a "I HATE DIRECT TV WEBSITE"!! Ok rant off

[santana]

directv rules... if you can stomach the bill any other service hardly comes close to it. fios tv is alright but damn you cant go wrong with all the sports you get from directv.

i sound like a fan boy
good work bitching at the retention department.. i tried that before both with dishnetwork and directv and was directed to the cancellation dept. both times my bluff was called haha

[azjetfan]

directv rules... if you can stomach the bill any other service hardly comes close to it. fios tv is alright but damn you cant go wrong with all the sports you get from directv.

i sound like a fan boy
good work bitching at the retention department.. i tried that before both with dishnetwork and directv and was directed to the cancellation dept. both times my bluff was called haha

Other than Nfl package they are no better than dish. There reception sucks. Every time a storm comes in the system shuts down. there HD is not as clear as Dish. They are way more money and for what? I am not calling you out here or being a jerk, I just dont see it. Dish has way more Satelites up there so My signal does not have to travel as far. I may be a little one sided here but I really had that bad of an experience with Direct TV.

[santana]

Other than Nfl package they are no better than dish. There reception sucks. Every time a storm comes in the system shuts down. there HD is not as clear as Dish. They are way more money and for what? I am not calling you out here or being a jerk, I just dont see it. Dish has way more Satelites up there so My signal does not have to travel as far. I may be a little one sided here but I really had that bad of an experience with Direct TV.

i believe you.. i know others who complain about losing signal during storms. i am one of the lucky ones who rarely gets my signal distorted... having the dish on the roof with a clear view and calibrated properly im sure helps. i went from directv to dish back to directv. dish network is a bit cheaper but it evens out in price because the channels i enjoy are in their higher packages. the compression on dish network is crapola compared to directv. that was another reason i came back and plan on staying with directv.

[Jetsfan115]

i believe you.. i know others who complain about losing signal during storms. i am one of the lucky ones who rarely gets my signal distorted... having the dish on the roof with a clear view and calibrated properly im sure helps. i went from directv to dish back to directv. dish network is a bit cheaper but it evens out in price because the channels i enjoy are in their higher packages. the compression on dish network is crapola compared to directv. that was another reason i came back and plan on staying with directv.

honestly i've never had any HD provider other then DirecTV, but i love my DirecTV. before this i had cablevision back when i lived on long island lol. i've had DirecTV for over 8 years and i never have issues. i've never lost signal or anything, but living in cali the last 6 years there really aren't any storms so i don't know about bad storm areas. just saying i love it. and for 2.50 a month i get CBS east and all my jet games. can't beat that.

[reg83ny]

I only lose signals about twice a year. Only happens during football season and a blizzard outside. other then that, its better than cable. More options.

[JeTAtTacK]

Sorry guys I beg to differ, I live in Miami (Where it pours) and I never have signal problems. It all depends if you live around tall buildings but other than that it’s crystal clear. I will live and die with DirecTV unless something dramatically happens! I split the bill with my mom who lives in another location, she has her own dish and receiver that’s under my account and wala she has a dish. We have the premium package w/everything and only pay around $70 each for Everything (Sports Package, HD, DVR & Movie Channels). Since I live in Miami, I have no choice to get the Sunday Ticket, but I split the cost with my brother and it comes out much cheaper! When there’s a will there’s a way, just gotta know the tricks to save money! LOL

JetAttack